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An innovator in the field of electronic
banking, BEA China is the first foreign
bank in China to provide electronic banking
services. Our innovative and comprehensive
banking services have redefined banking
for the 21st century, giving you more
convenience and flexibility in managing
your finances than ever before. NB; Cyberbanking
is more than “Internet” banking,
it is “electronic” banking
because the Internet is only one type
of electronic channel available to customers.
In China, if customers can access Cyberbanking
via the Internet and fixed line phone,
then you should avoid referring to Cyberbanking
merely as Internet banking.
Scope of services
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Account balance
and transaction enquiries |
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Fund transfers |
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Remittance instructions |
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Time deposit instructions |
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Deposit rates and
exchange rate enquiries |
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Cheque
book and statement requisition |
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Other services (Electronic
messaging, change of PIN, stop payment,
withdrawal booking, loss reporting) |
Free, easy to use service
If you hold a personal / joint account
(either a Renminbi or foreign currency account)
with any BEA China branch, then you can
apply for a Cyberbanking account and enjoy
24-hour Internet banking services. With
one single account number, you can access
up to 12 related accounts and enjoy a wide
scope of banking services. As an added bonus,
this service is completely free of charge.
Convenient
and secure
Advances in Internet technology have given
rise to a new generation of banking. We
use cutting-edge technology to provide you
with better, more efficient banking services.
All information sent is encrypted, ensuring
full data security at all times. For
details, please visit our website at:
www.hkbea.com.cn
or visit any BEA China branch |
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| Cyberbanking - Phone |
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| For you convenience
in managing your finances, you can now access
and manage your bank accounts through Cyberbanking
via another electronic channel, fixed line
telephone, in addition to the Internet channel. |
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Service
Overview
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Dial: 800 830
3808 |
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Select Language:(1)Putonghua
(2)Cantonese (3)English |
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Key in Cyberbanking
Account Number and PIN |
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Select |
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(2)China
Network Info Enquiry
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Account
Enquiry |
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(1) |
Account
Balance |
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(2) |
Today's Transaction |
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(3) |
Today's Phone
Banking Transaction |
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| -(3) |
Time
Deposit |
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(1) |
Deposit
Enquiry |
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(2) |
Placement of
Deposit |
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(3) |
Uplift of Deposit |
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(4) |
Deposit Renewal
Instruction |
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(5) |
Withdrawal of
Deposit Renewal
Instruction |
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Rate
Enquiry |
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(1) |
Deposit
Rate Enquiry |
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(2) |
Exchange Rate
Enquiry |
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(3) |
Fax Service |
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Other
Services |
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(1) |
Cheque
Book Requisition |
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(2) |
Statement Requisition |
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(3) |
Loss Reporting |
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(4) |
Withdrawal Booking |
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(5) |
Change of PIN |
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| -(0) |
Contact
Customer Service Representative |
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(1) |
Branch / Sub-
branch Information |
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(2) |
Representative Office Information |
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(3) |
Fax Service |
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(0) |
Contact Customer Service
Representative |
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| Notes:
- Please follow the voice menu and
press the appropriate keys to select
account type, account number, currency,
and deposit terms.
- To select the desired account for
your enquiry / transaction, please first
select the account type code and then
the account number. Selection of the
account number is not required if there
is in only one account for the selected
account type code.
- After we have received your request,
your cheque book / statement will be
sent to you by registered mail / surface
mail and the charge will be debited
to your related account.
- To report a loss, please contact your
account opening branch during office
hours.
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Service
Hours
All hours expressed are in Beijing
time. |
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Account
/ Service Type |
Service
Hour |
Savings
Account
Current Account
Time Deposit Enquiry (Deposit
Enquiry)
SupremeGold Account
Cheque Book / Statement Requisition
Loss Reporting
Withdrawal Booking
Change of PIN
Rate Enquiry
Fax Service |
24
hours |
Placement
and Uplift of Time Deposit Account
Renewal of Time Deposit
Withdrawal of Deposit Renewal
Instruction |
Mon.-
Fri. *
9:00am - 4:30pm |
| Customer Service
Representative |
Mon.
- Fri. *
9:00am - 7:00pm |
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| *Excluding Chinese holidays |
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| Daily Transaction Limits
for Cyberbanking |
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| Cyberbanking – Phone
is one of Cyberbanking’s electronic
channels. The following transaction limits
are shared by all transactions conducted
through various electronic channels. |
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Transaction |
Limit
(per account per day) |
| Total Withdrawal |
HKD500,000 or its equivalent |
| Fund transfer to another account
under the same name |
HKD500,000 or its equivalent |
| Funds transfer to pre-registered
third party's account |
HKD250,000 or its equivalent
per receiving account |
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For
more information, please feel free to contact
us.
Phone Banking Hotline 800
830 3808
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